Customer Testimonials
I’ve been dealing with another dealership for the 10 years and purchased (8) vehicles. I went to Nicaraguan Alan an as they were the only dealership that the vehicle I was interested in. On my initial phone call to them, the sales manager “ Marty” happened to answer the phone. I told what I was interested in and would be the in20 minutes. To my surprise the car was waiting at the front door and as I walk in the door Jamal was right there waiting for my arrival. Quite impressive!! Marty came over and introduced himself and sent Jamal and myself ...
Process was smooth and easy. Steve set me up with auto insurance on the spot. Would go back in the future to buy another vehicle.
I was very clear on what I wanted (I did my research). They were able to find the rate I wanted and be below the monthly payment I gave them. Would do business with them again. Pedro was great and very responsive!
I visited the service department today for an appt I schedule online. They had no record of the appointment but told me they had been seeing this happen recently. They said I could still get service and they would get to it as soon as they could. I was initially disappointed but had no choice as I wanted to have my vehicle serviced. The completed the services in almost the same time it has taken in the past with an appointment on record making me very satisfied. The 4 starts vs 5 is just due to the online glitche that multiple people ...
Mr. Morgan was very polite and extremely knowledgeable. He was not a pushy salesman, he did not pressure me, and was not a fast talker. He was very caring and helpful.
Could not have had a better experience the sales process was smooth
I just had an oil change and Jack was kind enough to send someone to pick up my car, service it and bring it back. I will never go anywhere else for service. In these uncertain times there is great comfort in knowing I can depend on your service department.
I’m very pleased and happy with the way the truck buying experience happen . Helpful staff definitely buying in the future there love the service.
Lannan Chevrolet treated honestly and fairly. They did everything they said they where going to do for me. I would certainly buy from Lannan Chevrolet again
Appointment was made through email and pretty easy to set up. Upon arrival, I was taken care off quickly and service was done in a timely fashion.
great dealership, quick diagnostics and repair, friendly staff, car was not damaged in repairs, vicky went over other service needs for my car, good wifi network
The service is awesome. Fast and friendly. Car was done as promised. Thank you guys/girls! And the rest of the team! Highly recommend this place.
Vicky in service was beyond helpful when assisting in the repair of my vehicle! She was attentive to all my needs and concerns. Highly recommended!
From start to finish everyone I worked with was honest and upfront. No shenanigans. I would go back again in a second. There was no was no wasted time.
All work was done well and best of all it was all covered by the extended warranty. My truck was completed on time and I received pricing on recommended serve at 45k
Super fast service on an oil change I was squeezed in for at the last minute, took half the time they thought it would, satisfied plus
This was hands down the best car buying experience I’ve ever had. Everyone I worked with was incredibly professional. Every employee I interacted with was top notch.
Our experience with Lannan Chevrolet was awesome the sales personal were very courteous and helpful I whould very much recommend this dealership to one and all
Took my car on time for maintenance. Quick service. Friendly, fast and punctual. I would recommend using this service to my friends and family anytime.
Professional, Curteous, Honest and Very Informative... Also a Friendly and Inviting Atmosphere... Steve and Lucas went above and beyond... Thank You, Steve and Lucas Robbie
Went to dealer for oil change, all point,check, and tire rotation. Service took about 1 hour while I waited. After I drove out of dealer ship, I noticed a grinding noise at times from right rear of car. Took car back to see what grinding noise was. Service manager checked it out. Found that right rear wheel well cover out of round. They fixed it and also checked left rear wheel cover. Must have come out of sink while technician worked on car previous day.
Only needed warranty work done, but they also reminded me of a free oil change. The were able to get my truck in next day and called as soon as it was done.
Elliott Williams made the process of buying a new tuck easy .He was very helpful in the decision of what we would need in a truck that we might pull a trailer .He located a truck that will fit our needs.
My recent service experience was very good and I wish to thank my service adviser and technician for the timely appointment scheduling and for fixing it right the first time.
Again my service experience was excellent. They do a great job. I really do not have anything that I can critique in regards to my visit.
It was a very comfortable experience. Time spent at the dealership was efficient. I would recommend the dealership to anyone looking for no nonsense car purchasing.
Lannan Chevrolet is the best dealership to purchase a truck, suv, or car, they answered every question I had asked no pressure at all the sales team to service and parts they all work as a team I would definitely recommend them if your looking for a new or used vehicle. Pete
Everytime I go to the dealership I get awesome service...Ellott Williams it's hands down one of the best salesmen I ever dealt with
My experience with Lannan has been great so far. From my first internet contact to leaving with my new lease they made the process enjoyable.
Service writers at Lannan are very attentive to the customer. They take the time and make it feel like you are most important person they see that day. Follow up is great and as promised.
My schedule is always changing and it is hard for me to schedule appointments. Lannan Service have always managed to accommodate my schedule . Quality people. quality work and exceptional customer service.
I recently purchased a 2020 Silverado 1500 from Lannan Chevrolet. The customer service was excellent, I was in a time-crunch to purchase a new vehicle & they were very helpful expediting the process.I would highly recommend
The only "complaint" that I have: I bought my truck as a Certified Pre-owned vehicle. I even have a card stating that it is Certified Pre-owned issued by Chevrolet. Somehow, that does not jive with the dealership's paperwork.
The staff and the dealership was relaxed. I went in knowing what I wanted and they helped get me exactly what I expected. They worked with me and valued my trade in better than other dealerships. Lucas Raynor was a fantastic sales partner and made it easy to get me into my new Tahoe. I have bought several automobiles here and I will be back. Great job gang! Shawn
I had a fantastic experience. Customer Service was exceptional. People were extremely friendly and not pushy at all. Communicated what I was looking for ahead of time so I was able to purchase my vehicle in a timely manner.
sales and service are doing a good job taking care of any warranty issues and basics services oil changes etc. lisa is very accommodating making appointments for our service Van's
Great experience Nice people Spot on with the time estimate for service Very clean dealership Steve was great in checking in with me and making sure everything was going well and if I needed anything.
Fast and easy service as always. Just drop it off and it is finished with in the hour. Free coffee and TV while you wait.
I work across the street from an car repair center in wakefield and I would still drive to you in Lowell for service my car
Great service and did not push the vehicle down our throats was paychant and answers all questions and we told him what we wanted to spend and he was great with getting it to work for us Thanks again
Vicki at Lannan Chevy of Lowell provided me with exceptional customer service. She identified the problem and had my truck repaired in no time! Highly recommended!
This is the 4th car I purchased from Lannan and steve has always helped us out in getting into car. He is pleasure to work with.
I had a great salesman, Eliot Williams and he made everything easy as I have bought several Ford trucks before this and am happy moving forward
Location to Lannan Chevy of Lowell, is local and a quick direct drive. The staff at Lannan; managed all the services on time and handled every process professionally. I am very happy of the outstanding service and friendly staff. Keep up the great work.
20 years ago I bought my first "real" car at Lannan. Since then I have purchased many cars, but never had the great experience we had at Lannon. So this year, we bought another car from Lannon. I walked in knowing in general what I wanted, and no one tried to push something else on me or tried to move me off my desired budget. There is no haggling - just the price. The low pressure atmosphere makes it a much better experience than anywhere else I have been.
I went in for an oil change and wheel alignment and came out of the dealership under two hours. they keep me in the loop the entire time i was waiting and they were friendly.
Had an appointment for oil change and tire rotation. It was completed in an hour and a half. Took a little longer than I expected but the job was done correctly.
My truck went in the shop for wheel repair and came out just a couple hours later like new. Very happy with the service at Lannan and the courtesy ride helped a lot. Paul was very friendly and shared some good stories, making the ride enjoyable too.
Both Steve's are top notch! The service from the beginning of the sales process to the delivery of the vehicle is best in class. We rely on Lannan for many of our business vehicle needs and we return to them time and again because of the outstanding customer service and the way the are able to identify our needs and deliver again and again.
They were professional, very friendly, and the communication regarding the progress was excellent. The repair work was a superior quality job, the color was a perfect match.
I have been extremely happy with the Service Department and Lannan Chevrolet. The way I am greeted to the quality of work their service techs do.
Always a pleasure dealing with Lannan Chevrolet service department. Lisa is very pleasant and gets you scheduled right away. Always offers a ride to and from Lannan. Never have to wait long to check in or out.
The lease on my 2017 Cruze was up this month, and I needed to find a new car to lease. Steve and the team at Chevrolet of Lowell made finding a new car and the entire lease process fast, simple, and painless. I would recommend going to Chevrolet of Lowell to anyone looking to buy or lease a new car.
Came in with collision damage and they took care of everything. I was in and out with a rental car and did not need to worry about anything. Got Text updates an they finished early.
Good job and I would like to thank Vickie for being so nice and the shuttle driver Paul is a great guy and a great driver !
Very detailed and quickly serviced my truck Everything looked and was great I would recommend this team to anyone looking to get services performed on their autos
Conveniently located, exceptional waiting area. I was kept informed as to work and progress of work being done. I felt confident that my service advisor knew the problem and the solution for same. My car was returned washed.
I was recently in a car accident and had X amount of time to Purchase another Vehicle. Lucas was a great salesman. Very informative the whole process. They made everything about purchasing my SUV quick and easy. I love my Chevy Equinox.. Very happy with my purchase! Would highly recommend.
Done in 30 Mins...communication was tremendous....everyone was in a great mood and they treated you like family...coffee was the best coffee ...thanks
SERVICE DEPT TOOK ME IN FOR MY FREE OIL CHANGE GOT ME IN AND OUT IN A TIMELY FASHION !!AND I WAS TREATED VERY WELL WILL CONTINUE TO SERVICE MY CAR HERE !!
Fantastic salesman and got me a brand new truck at a price I didn't think was possible. Couldn't be happier with my purchase
Blaine Marren was fantastic, as was the entire staff. From the moment I arrived at the dealership and met with Blaine.... through the paperwork process with Joe Baker...until I drove away in my new truck I felt valued and respected. There were no high-pressure tactics used and I wasn't shown anything I did not want to see. Will definitely return for my next vehicle. Cannot say enough good things about my experience
Best experience I had purchasing a car in years. Elliot was fantastic, made me feel really welcome and comfortable and was extremely knowledgeable and kind! I'll never go back to Commonwealth, you guys have a new life long customer and you have Elliot to thank for that
Great experience from start to finish with Joe and the team at Lannan! I came in a little shell-shocked from a bad experience at another dealership, and Joe walked me through everything in a clear way, listened to what my needs were, and did not try to upsell. The lease offer presented to me was extremely reasonable, and I walked out of there confident that I was getting a great car at a great price. Lannan made a loyal customer out of me!
Kelvin was very helpful and made me feel comfortable leasing. I had a lot of little questions that he was able to answer. Thank you!!
My 2019 Equinox had a recall notice that needed attention. I was able to schedule it’s first oil change at the same time. Service was available on a Saturday and being able to drop it off Friday evening guaranteed first in! By 9am I was ready to go! Lannan has always provided impeccable service from the greeter at the door through sales, finance, and service! We’ve been long time clients who feel more like family when we visit! Highly recommended Kathy Fligg
Always quick and friendly. Easy to book appt and up front about costs. Facilities are clean and location is great for me. Happy to recommend
Very helpful, clear explanations of process, very quick in the process and turn over, pleasant staff, vehicle was ready when stated was going to be, made process of leasing quick and easy..
This dealership is great! This is my 4th vehicle that I have purchased from them. The sales staff is great and Kelvin went above and beyond to make everything was perfect when we went to pick up my latest car.
I went to my scheduled oil change and tire rotation and mentioned one of the tires needed to be filled and to double check it please. Sure enough a piece of metal was lodged in the tire and Lannan Chevrolet patched the tire for me. Nice to have the piece of mind that I don't have to keep checking an underinflated tire every day.
Lannan ofRogers.st.make my appointment bring it in and my car is ready in an hour. They have real good people working their Lannan of Rogers st. Is very convenient for me.
Great person to deal with. Customer focused and found the right vehicle for Me and did a great job on my trade in. Thank you.
I was told by at least everyone I talked to when getting a car that it would be a seriously huge pain no matter where you go. Well i guess they've never been here. Every question I had was addressed, no problems with the car, 100% transparency with what they were doing, what I need to do, and what was included with the car.
Lannan Chevrolet Service Department is my go to Team. They truly are outstanding. Every cog in the wheel is necessary to make the Team successful. When the Team is successful, customers like me keep coming back. Thank you one and all for your hard work and your dependable service. I really appreciate it.
Lannan always has Fantastic service. I.Had some repairs and inspection completed. Good work and honest people. I have been going for years to Lannan.
Steve and team are always professional and wonderful. This is the 5th vehicle we have bought with Lannan The great service and team keeps us coming back.
The oil change was great. And for the other twenty-five words, I am ambivalent about them not being able to find the intermittent issue with the heating
I have purchased many vehicles from Lannan over the years and have nothing but good things to say about them. From sales to service they have always been good to me.
Very professional and quick time. Will be in to get new front and back brakes done. Good price. Would like to say thank you bye.
Always delivers when promised. Quality work and they even wash your car! I would definitely recommend this dealership for both sales and service. Convenient location.
Was able to get an appointment at a convenient time. All service was explained well, and I was kept informed. The wait time was great. I have always had a pleasant visit when dealing with Marc and your service providers.
needed brakes all around, Lisa got me in and shuttled to work. I was picked up at work at days end and back in my car. Quick, stress free and now i have peace of mind.
Lisa is awesome, not just this time, but every time I've called in the past. She handles the call upbeat and professionally. Thanks Lisa!!
I took my jeep there for repairs they did an awsome job ,the service was great they kept me informed about the repairs everyday ,when I got car back it was nice and clean.
I was very impressed with the way I was treated. Everyone was polite and cordial. The sale man Elliot was very nice and he made me buy suv. It was a great experience
Excellent dealship to work with and very up to date on all service work to be done. Appreciate the notices when my vehicle has to have work done.
My sales associate Elliott was great. Took the time and patience to go over everything. Felt really comfortable dealing with him. I would recommend Lannan to everyone.
Attentive and very helpful throughout the process of buying a new car. Dealing with the paperwork was the easiest experience I have ever had when buying a new car.
I was taken on time and the work was completed in a timely manner. The reminders are helpful. Also, follow up was within 24 hours of work completion.
I recently had my Jeep Compass in for repair at the collision center. I was referred there by 495 Jeep Chrysler/Dodge of Lowell after I had a minor front end collision. My highest praise for the great service I received from Lannan Collision. They were courteous, and efficient in every way. My vehicle was repaired in record time, and repair was excellent. I observed the repair garage was very clean and all looked prestine. They offerred rides to and from the repair shop and all in all I was very impressed. The person I dealt with was Ashley Boisvert and ...
Excellent sales department. Knowledgeable, staff. Have purchased multiple trucks here and always had great service in sales and the service department.would recommend Lannan Chevrolet.
Car engine overheated while driving so took car in for service immediately. Problem was promptly found and repaired.
I needed to take my 2013 Chevy Malibu to have repairs done after being in an accident. I could not be more pleased with the service I received. They did all the repairs in a timely matter and handled any issues with the car ins. company so I didn't need to get involved. When I picked up my car it looked as good as when I first bought it. And they handled the rental car for me. Thank you for the great service. Lannan Chevrolet exceeded all my expectations!
From the moment I contacted the internet sales department to the final sale, everyone was absolutely wonderful to work with . I would highly recommend this dealership to purchase your next vehicle.
So glad to find Lannan Lowell...good service management...thorough and reasonable ...family org...Other customers there @ same time very happy about their service too... Trust is very important to me and I trust this repair dept...My go-to service destination from now on...
Elliot is by far the best sales man we have ever dealt with. He was kind enough to show us all the ins and outs of the truck before we drove away with it. He was extremely kind and didn?t try and rush us out the door. He was sincere and that right there is what sold the sale. If anyone is coming to lanna2n to buy a vehicle, ask for Elliot. Thanks for the new LTZ 2500 HD! And thank you again for all your help.